Employee Marginalization Through Workplace Bullying and Its Influence on Turnover Intention in Selected Sri Lankan Corporate Sectors

Diyamullage Dinithi Lakshani Thilakasiri¹*

¹ Operations, Blue Ocean Insights (Pvt) Ltd., Colombo, Sri Lanka

Sinhalage Nayanashan Chandrasiri²

² Information Technology, Blue Ocean Insights (Pvt) Ltd., Colombo, Sri Lanka

* Corresponding author: dlthilakasiri@gmail.com

ORCID iDs: D. D. L. Thilakasiri: 0009-0000-7246-9383
S. N. Chandrasiri: 0009-0008-8955-4590

Abstract

Workplace bullying has become a major organizational concern and a social justice challenge because of its contribution to employee exclusion, psychological harm, and workforce instability. Although workplace bullying represents distinct negative workplace behaviors, employee marginalization reflects the broader organizational consequence involving systematic exclusion from participation, recognition, and psychological safety. This research investigated the effect of workplace bullying on employee turnover intention within selected corporate organizations in Sri Lanka. A quantitative research approach was employed using a structured questionnaire administered to employees across the selected organizations. Out of 384 distributed questionnaires, 357 valid responses were analyzed using SPSS. The analysis included reliability testing, exploratory factor analysis, descriptive statistics, and multiple regression. The results indicated that workplace bullying significantly affects employee turnover intention, with the regression model accounting for 81.8% of the variation in turnover intention. Professional undermining was identified as the strongest predictor, followed by verbal abuse, intimidation, and humiliation, whereas social exclusion showed no significant effect. Exploratory Factor Analysis further revealed considerable overlap among bullying dimensions, indicating that employees view bullying as interconnected expressions of organizational marginalization rather than separate behaviors. The findings suggest that workplace bullying limits employee voice, reduces psychological safety, and strengthens exclusionary organizational practices. From a practical perspective, the study supports the development of contextually appropriate anti-bullying policies and grievance procedures for HR practitioners and policymakers in Sri Lanka. The findings also highlight the importance of ethical leadership, stronger anti-bullying measures, and inclusive workplace environments to enhance employee well-being and long-term organizational sustainability.

Keywords

Employee Marginalization, Sri Lankan Corporate Sector, Turnover Intention, Workplace Bullying

Published

2026-07-18

Publication Information

Journal: Journal of Marginalized Communities and Social Justice
Volume: 1
Issue: 1
Publication Date: 18 July 2026
Page Range: 216–237
Manuscript ID:  JMCSJ-V1I1-008

Received: 10 May 2026
Revised: 13 July 2026
Accepted: 14 July 2026
Published: 18 July 2026

How to cite this article:

Thilakasiri, D. D. L., & Chandrasiri, S. N. (2026). Employee marginalization through workplace bullying and its influence on turnover intention in selected Sri Lankan corporate sectors. Journal of Marginalized Communities and Social Justice, 1(1), 216 – 237.

© 2026 The Author(s). Copyright in this article is retained by the author(s). Published by the Journal of Marginalized Communities and Social Justice, Blue Ocean Insights Research Center. This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International Licence (CC BY 4.0), which permits use, sharing, reproduction, distribution, and adaptation in any medium or format, provided that appropriate credit is given to the original author(s) and source, a link to the licence is provided, and any changes are indicated.

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Published by Blue Ocean Insights Research Center, a research and scholarly publishing division of Blue Ocean Insights Pvt Ltd, Sri Lanka.
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